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Terms and Conditions

Please read the following policies carefully to understand our privacy policy and website terms and conditions.

Privacy Policy

Ucs International Ltd PRIVACY STATEMENT

About Us
This policy is issued by Ucs International Ltd, Spur F, TOB1 Building, University of Reading, Whiteknights Rd, Reading, RG6 6BU. United Kingdom.

Our Commitment To Protecting Your Information:

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online
information practices and the choices you can make about the way your information is collected and
used. To make this notice easy to find, we make it available on our homepage and at every point where we may request personal information from you. This privacy policy only covers this website. We are not responsible for the data policies or procedures or content of other linked websites. We recommend that you check the privacy and security policies of each website you visit.

The Information We Collect
This notice applies to all personal information collected or submitted via our website. On some pages, you
may be able to order products, make requests, and register to receive materials. The types of personal
information collected at these pages are:

Name
Address
Email address
Phone number

Credit/Debit Card Information
On some pages, you can submit information about other people. For example, if you order a product online and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are:
Name
Address
Phone Number
(etc.)

The Way We Use Information

We use the information you provide about yourself when placing an order only to complete that order and ensure that we maintain high levels of customer service to you. We do not share this information with outside parties except to the extent necessary to complete that order. On rare occasions it may be necessary for us to communicate with you for administrative or operational reasons relating to the
services we have provided to you.

We use the information you provide about someone else when placing an order only to deliver the product and confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.
We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
Finally, we never use or share the personal information provided to us online in ways unrelated to those
described above without also providing you with an opportunity to opt-out or otherwise request us to stop such unrelated uses.

Our Commitment To Data Security

To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, we
have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure
the information we collect online. Access to the information which you have provided will be limited to authorised employees as required for the purposes identified above as well as IT security and maintenance.

Any personal information you provide may be used to verify your identity and assist us in preventing or
detecting fraud. As part of these checks your information may be disclosed to credit reference agencies,
who may keep a record of that information.

How You Can Access Or Correct Your Information

You can withdraw your consent to processing or access all your personal information that we collect online and maintain by writing to The Data Protection Officer, Ucs International Ltd, Spur F, TOB1 Building, University of Reading, Whiteknights Rd, Reading, RG6 6BU. United Kingdom. We use this procedure
to better safeguard your information. If you are requesting copies of data a fee of £10 may be payable.

You can correct factual errors in your personal information that we hold by sending us a request that credibly shows that there is an error in our records.

To protect your privacy and security, we will also take reasonable steps to verify your identity before
granting access or making corrections.

How To Contact Us
Should you have other questions or concerns about these privacy policies, please email sales@zinetic.co.uk.

 

Zinetic.co.uk Terms and conditions

Standard terms and condition for sale of goods

1 DEFINITIONS
In this document the following words shall have the following meanings:
1.1 "Buyer" means the person who buys Goods from the Seller;
1.2 "Consumer" shall have the meaning ascribed in section 12 of the Unfair Contract Terms Act 1977;
1.3 "Goods" means the articles that the Buyer agrees to buy from the Seller;
1.4 "List Price" means the list of prices of the Goods maintained by the Seller as amended from time to time;
1.4 "Seller" means - Zinetic.co.uk ;
1.5 "Terms and Conditions" means the terms and conditions of sale set out in this document and any special terms and conditions agreed in writing by the Seller.

2 GENERAL
2.1 These Terms and Conditions shall apply to all contracts for the sale of Goods by the Seller to the Buyer and shall prevail over any other documentation or communication from the Buyer.
2.2 All orders for Goods shall be deemed to be an offer by the Buyer to purchase Goods pursuant to these Terms and Conditions and are subject to acceptance by the Seller. The Seller may choose not to accept an order for any reason.
2.3 Acceptance of delivery of the Goods shall be deemed conclusive evidence of the Buyer's acceptance of these Terms and Conditions.
2.4 Any variation to these Terms and Conditions shall be inapplicable unless agreed in writing by the Seller.
2.5 Nothing in these Terms and Conditions shall affect the Buyer's statutory rights as a Consumer.

3 PRICE AND PAYMENT
3.1 The price of the Goods shall be that stipulated in the Seller's current List Price/on the Seller's website/as contained in the Seller's Quotation (as applicable) at the date of order or as agreed between the parties. The price is exclusive exclusive of delivery charges.
3.2 Payment of the total purchase price (including any delivery charges) must be made in full before dispatch of the Goods.

4 DELIVERY
4.1 Delivery of the Goods shall be made by the Seller using Royal Mail services or private carrier companies.
4.2 All Goods, wherever possible, will be delivered within 7 working days of the order being placed and the Buyer shall make all arrangements necessary to take delivery of the Goods whenever they are tendered for delivery.
4.3 The Seller shall use its reasonable endeavours to meet any date stated for delivery. In any event time of delivery shall not be of the essence and the Seller shall not be liable for any losses, costs, damages or expenses incurred by the Buyer or any third party arising directly or indirectly out of any failure to meet any estimated delivery date.
4.4 Some Goods may not be in stock at the time the order is placed. In the event that the Seller is unable to deliver the Goods within the time specified in Clause 4.2, the Seller will contact the Buyer to advise of the situation and the Buyer shall be entitled to cancel the order and receive a full refund or agree a later delivery date.
4.5 Title and risk in the Goods shall pass to the Buyer upon delivery of the Goods.

5 WARRANTY
The Seller warrants that the Goods will at the time of delivery correspond to the description given by the Seller.

6 CANCELLATION AND RETURNS
6.1 The Buyer shall inspect the Goods immediately upon receipt and shall notify the Seller within 7 days of delivery if the Goods are damaged or do not comply with any of the Contract.
6.2 Where a claim of defect or damage is made then it shall be the responsibility of the Seller to collect faulty Goods if the items are large, otherwise the Goods shall be returned by the Buyer to the Seller and the Buyer shall be entitled to replacement Goods or a full refund (including delivery costs, if applicable) plus any return postal charges if the Goods are in fact defective.
6.3 Goods to be returned must clearly show the order number obtained from the Seller on the package.
6.4 Where returned Goods are found to be damaged due to the Buyer's fault the Buyer will be liable for the cost of remedying such damage.
6.5 Where Goods are purchased via the internet, by mail order or by phone or fax, the Buyer has the right, in addition to any other rights, to cancel the Goods and receive a refund by informing the Seller in writing or by email within 7 working days of receipt of the Goods. Goods must be returned at the Buyer's cost and should be adequately insured during the return journey. The Buyer shall receive a refund of all monies paid for the Goods (excluding original delivery charges). Buyer must pay for return postal charges within 14 days of cancellation.
6.6 Due to the technical nature of the products we cannot accept returns if the products has been opened or any seals broken, unless the product is faulty.
6.7 Faulty products: Any faulty product must be returned for testing. Once we have received the returned goods, and deemed them to be faulty (this may involve returning the product to the manufacturer for testing which can take up to 30 days) we will refund the value of your order (or send replacement items) and the cost of postage. This refund must be put on the card used for the original order.

7 GUARANTEES
In addition to the Buyer's statutory rights, the Seller guarantees all Goods against faulty workmanship and materials for a period of 1 year from the date of delivery.

8 LIMITATION OF LIABILITY
8.1 Nothing in these Terms and Conditions shall exclude or limit the liability of the Seller for death or personal injury, however the Seller shall not be liable for any direct loss or damage suffered by the Buyer howsoever caused, as a result of any negligence, breach of contract or otherwise in excess of the price of the Goods.
8.2 The Seller shall not be liable under any circumstances to the Buyer or any third party for any indirect or consequential loss of profit, consequential or other economic loss suffered by the Buyer howsoever caused, as a result of any negligence, breach of contract, misrepresentation or otherwise.

9 FORCE MAJEURE
Neither party shall be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control, including but not limited to acts of God, strikes, lock outs, accidents, war, fire, breakdown of plant or machinery or shortage or unavailability of raw materials from a natural source of supply, and the party shall be entitled to a reasonable extension of its obligations.

10 SEVERANCE
If any term or provision of these Terms and Conditions is held invalid, illegal or unenforceable for any reason by any court of competent jurisdiction such provision shall be severed and the remainder of the provisions hereof shall continue in full force and effect as if these Terms and Conditions had been agreed with the invalid, illegal or unenforceable provision eliminated.

11 GOVERNING LAW AND JURISDICTION
These Terms and Conditions shall be governed by and construed in accordance with the law of England and the parties hereby submit to the exclusive jurisdiction of the English courts.