Samsung chips for this series of printers have been hard to develop and are susceptible to firmware updates from Samsung.
We must check the firmware version installed on your printer before we can confirm that our reset chip will work. We used the Samsung SyncThru service to view the firmware version as shown in the image.
To access SyncThru™ Web Service:
1. Start a web browser, such as Internet Explorer, from Windows.
2. Enter the machine IP address (http://xxx.xxx.xxx.xxx) in the address field and press the Enter key or click Go.
Your machine’s embedded website opens.
The supplies set is made up of a 1.5k black toner, 1k color cartridges and a separate drum unit yielding 24k black and 6k color. All toner cartridges require a chip in order for the printer to function properly without user intervention.
We do not recommend installing any firmware updates on your printer, if you wish to refill and reuse the empty cartridges.